Butch Mayhew’s Leadership Playbook


To grow, inspire, and serve my team while seeking and implementing ways to push the company forward.


  • I am known for having the best teams because I set a high bar, and step aside for my team to succeed.
  • I deeply care about my team members personal lives, professional goals, and career aspirations.
  • I default to trust and always see the best in people.
  • I expect the best attitude and effort from my team.
  • I seek out ways to amplify strong performers on my team.
  • I believe sharing is caring. I share information, shortcuts, and useful tools with the entire team so we all succeed.
  • I make my bosses life easier by anticipating needs before they arise.

“WHY” be an exceptional leader?

  • Delivering high quality software to our customers requires me to empower my leaders and teams in making the best decisions to meet our bi-weekly sprint goals with few escaped defects released to production.
  • To inspire my team to deliver excellence in their craft (Testing / Test Automation)
  • To help foster continuous learning within my teams so that my team members grow their personal careers and provide additional value to Daxko.

Being an exceptional leader means

Putting others before myself, empowering and trusting the team to execute, inspiring others towards continuous improvement, and providing growth opportunities.

Personality Tests

Myers Briggs: ENFP-A – Campaigner

More Details
Positives Negatives
Curious Poor Practical Skills
Observant Find it Difficult to Focus
Energetic and Enthusiastic Overthink Things
Excellent Communicators Get Stressed Easily
Know How to Relax Highly Emotional
Very Popular and Friendly Independent to a Fault

Enneagram: 3w2 Achiever/Helper

More Details
Positives Negatives
Dedicated to achieving goals Being over competitive or possessive
Self-confident and self-aware Unintentionally manipulative
Able to easily connect with others
Being efficient in the workplace
  • Direction of Growth: 6 (cooperative, considerate, committed)
  • Direction of Disintegration: 9 (disengaged, apathetic)

Mascot: Tardigrade (Water Bear) the most resilient animal known to science

Tardigrades Image

Learn More

Tardigrades were discovered in 1983 but placed in plastic baggies, and locked away in a -20 degrees Celsius freezer for more than 30 years. In 2014 they were thawed out and came back to life. The tardigrade, also known as water bears, are small animals found in many different environments on land and sea. They are typically about 0.1 to 1mm in length, and have 8 legs with claws. These animals have the remarkable ability to survive extremes including very low temperatures, high levels of radiation and exposure to chemicals that are harmful to other forms of life.

Don’t let their squishy appearance fool you. These microscopic invertebrates are highly resilient. In fact, they’re considered ‘extremophiles,’ with near super-power abilities of defense in harsh conditions. How do they do this? They adapt to their environment, when they are removed from water and dried out, tardigrades can transform into a cellular fortress, tucking in their legs and head, forming a compact pill shape called a ‘tun’. During this transformation they create a mummified glass suite of armor protecting them and allowing them to hibernate. Tardigrades have been exposed to the vacuum of space in tun form and some survived after being rehydrated, making them the first animals on record to survive complete space exposure.

My Leadership Beliefs

  • Blame the process not the people
  • There are no dumb questions only dumb answers
  • Don’t make the same mistake twice
  • People are smart and will figure things out
  • Stay open minded (challenging my existing assumptions)
  • Listen with intent
  • Invest in people
  • Asking and Listening to the team is the path to understanding
  • Foster safety and empowerment within my teams
  • Take Care of the Mission and Take Care of the people
  • Lead by example
  • Praise in public, criticize in private
  • Your attitude is a choice
  • Bring solutions not problems
  • Show me the data!
  • Retrospectives for continuous improvement
  • Address issues Head On - ‘It is what it is’
  • Don’t talk too much or too soon
  • Default to action

My Leadership Approach

  • Document All The Things!
  • Empower the Team
  • Hire smarter people than me
  • Create a safe environment to ask questions
  • Complain free zone
  • When problems arise, always work toward getting to the root of it
  • Analyze problems from different perspectives

Engineering Leadership

  • Resliance is a verb
  • Make intelligent mistakes - Try new things that may or may not work
  • Stay Curious
  • Keep an open mind
  • Challenge the way it’s always been done

Guiding Principles of Technology

  • OneTeam – Bold, Humble, Expect More, Be Ambitious Together
  • Keep it Simple – Learning gear first, Hypothesis, MVP, Iterative, Fail Fast
  • 1ClickAway – Rapid Delivery, Rapid Learning
  • Continuous Learning 
  • First to Know, Quick to Fix, Always Improving
  • Mobile First – Easier/Simpler, Any Device, Anywhere
  • Cloud Enabled – Instant, Available, Innovative
  • Customer Delight – Making the World a Healthier and Happier Place
  • Have Fun – Keep Calm, Life is Good

Standard of Excellence

The Continuous Delivery of Quality Software

Quotes I love

We can deliver as an individual contributor but we can deliver so much more as a leader.

Good leaders must first become good servants. - Robert Greenleaf

Dealing with Procrastination: Screw it, Let’s do it.

I hire people brighter than me and then I get out of their way. - Lee Iacocca

I am the master of my failure… If I never fail how will I ever learn. – C.V. Raman

It is clear that the work of a servant-leader never ends, that the leader’s work is largely invisible to the team… but that it is always central to their mission success and their wellbeing. And that is more than enough to keep leaders going. - Lt. General Huntoon (ret.)

If your actions inspire others to dream more, learn more, do more and become more, you are a leader. -John Quincy Adams

The only real mistake is the one from which we learn nothing. - Henry Ford

If anything goes bad, I did it. If anything goes semi-good, we did it. If anything goes really good, then you did it. - Bear Bryant

When you make a mistake, there are only three things you should ever do about it: 1. Admit it. 2. Learn from it, and 3. Don’t repeat it. - Bear Bryant

Wicked problems demand people who are creative, pragmatic, flexible, and collaborativeThey never invest too much in their ideas because they know they are going to have to alter them. They know there’s no right place to start so they simply start somewhere and see what happens. They accept the fact that they’re more likely to understand the problem after its “solved” than before. They don’t expect to get a good solution; they keep working until they’ve found something that’s good enough. They’re never convinced that they know enough to solve the problem, so they are constantly testing their ideas on different stakeholders. - Jay Rosen

Things to cover for new team members

  • Personality
  • Background
  • Family First
  • Process of leading team
  • Expectations of my leaders and team members
  • My weaknesses

My Leadership Library

Strengths I have to leverage in achieving my vision

  • Caring
  • Encouraging
  • Empowering
  • Trusting
  • Truthful
  • Aspire to be humble
  • Always Learning

Obstacles I will need to overcome before I can declare victory

  • Controlling
  • Putting myself/team first
  • Letting emotions get the best of me

Leaders I Admire

Continuous Growth

Personal Growth

Continuous Growth

Action Items

Actions / Commitments Resource Needed Deadline
Read 2 Leadership Books a year Butch Yearly
Ask direct reports and managers what are ways I can improve Butch / Reports Quarterly
Mentor someone Identify Candidate Yearly
Challenge by Biases Butch / Training Quarterly
What Will I Obtain (Good Things) What Will I Avoid (Bad Things)
Experience building quality minded culture within technology teams Team member unhappiness
Create opportunities for Team Members learn and grow in their careers, including promotions Being someone who can’t deliver
Provide for my family High stress and Personal/Team member Health
Platform to teach team members new skills High Turnover